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Guiding You to Health, Balance, and Wholeness Your go-to channel for expert advice, practical tips, and inspiring ideas to elevate your mental and physical well-being. Join our community of like-minded individuals who are committed to achieving a harmonious and fulfilling life. Discover transformative techniques to enhance your mental resilience, boost your physical vitality, and find contentment in every aspect of your journey. Get ready to unlock your potential, cultivate balance, and embrace a life of joy and fulfillment. Embark on a transformative path towards holistic wellness.
Episodes
Wednesday Aug 24, 2022
Wednesday Aug 24, 2022
Richard Blank, CEO of costaricascallcenter.com talks to Peter and Kathleen about building a world-class call center business, training bilingual telemarketers and providing exceptional levels of service to international clients. Richard tells us his success secrets.
Contact Richard at 1-888-21-6750, email ceo@costaricascallcenter.com
Website https://costaricascallcenter.com
The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com peter@theyakkingshow.com
https://karytechsolutions.com kathleen@theyakkingshow.com
Timeline
05:00 Adapting to a new culture
06:20 What makes Richard successful
09:40 Active Listening
12:30 Training at-home workers
14:00 Dealing with angry and upset callers
17:00 Dedicated Practice
20:50 Long lines & potholes
23:23 Phonetic micro expressions
28:47 Fortune favours the brave
30:01 Positive escalations
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